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Ingenuity Customer Privacy Statement
Information Collected and How is it used?
Ingenuity does not automatically collect data from you. Ingenuity only collects personal data from you when we ask for it such as for Newsletter sign up or when confirming an order. The personal information may include but is not limited to your name, mailing address, phone number, type of hardware or software you own and other information required to provide you with the product, service or support requested.
Ingenuity relies on other companies to provide services to it in connection with your transaction. We use companies to process credit card payments, deliver packages, send mail, analyze data, provide marketing aid and assistance, provide customer service, and otherwise provide services to us to enable us to serve you and enhance our services. These organizations may have access to personal information as required to permit them to perform their obligations to us. We require these organizations to undertake to protect personal information and to only use it in accordance with applicable laws and for the purposes for which they are specifically engaged.
Some of the ways in which we will use the personal information provided us include:
- to take, process or deliver your order, process or obtain payment or notify you of the status of your order;
- in connection with keys, access codes or other information as may be required to permit you to access our partners’ sites to receive products, updates or services;
- to provide it to industry and credit related organizations for security, credit or fraud prevention purposes;
- to register your purchase with the manufacturer or service provider for warranty, technical support or similar purposes;
- to pass to partner marketing affiliates in which you have requested enrollment during the purchase process;
- to facilitate the renewal of subscriptions for products or services;
- to provide you with technical support;
- to monitor service or purchasing patterns;
- to provide you with service updates, announcements, and other product offerings;
- to send you, with your consent, newsletters or promotional emails or undertake other promotional activities; and
- to permit you to participate in online surveys and polls, assuming you voluntarily agree to provide such information in connection with these surveys and polls. We may also provide links from our Website to third party websites who may provide services to you directly or on our behalf.
THE PRIVACY POLICIES OF THESE THIRD PARTY SITES MAY BE DIFFERENT FROM OUR PRIVACY POLICIES AND WILL GOVERN ANY TRANSACTIONS UNDERTAKEN ON THAT SITE.
We urge you to review the privacy policy of any site to which you are linked.
The information we receive may be transferred outside the Trinidad and Tobago for processing. We will undertake to obligate any person or entity receiving such information to process any such information in accordance with this Privacy Statement and in accordance with applicable law. By submitting your order either to our partner or to us you consent to the use of your personal information as set forth above and the transfer of that data as outlined in this paragraph to our partners or those individuals or entities we engage to provide services in connection with your transaction.
Protecting Customer Information
Customers who buy through the Ingenuity shopping cart system are shopping on a secure server which encrypts all of a customer’s personal information. This makes it difficult, if not impossible, for a third party to access or use your personal information in an unauthorized manner.
Ingenuity has developed its service with security as a top priority. We use firewalls to prevent access to information in our system and Secure Socket Layers (“SSL”) to encrypt your personal information and protect it from disclosure, destruction, modification or use.
Cookies
This Web site does not use “cookies” or any other means of collecting information about you or your computer without your knowledge. (A “cookie” is a file placed on your hard drive by a Web site that allows the Web site to monitor your use of the site, usually without your knowledge.)
Non-Personally Identifiable Information
We use software that receives and records the Internet Protocol (IP) address of the computer that has contacted our Web site. We make no attempt to link these addresses with the identity of individuals visiting our site.. This information does not identify you personally. We automatically collect and store only the following information about your visit:
- The Internet domain (for example, “xcompany.com” if you use a private Internet access account) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our Web site;
- The type of browser and operating system used to access our site;
- The date and time you access our site;
- The pages you visit; and
- If you linked to the IBD Web site from another Web site, the address of that Web site.
Information Sharing
Ingenuity does not sell, trade or rent personal information to anyone. We will not use or share your personally identifiable information with others except those individuals or entities which we have engaged to provide services to you, for those purposes set forth above or with your consent.
Your Choices
Ingenuity will not share or use your personal information in ways unrelated to the purpose for which you provided us the information, without providing you the opportunity to consent to such unrelated uses. At the time you provide your information, we will offer you a choice as to whether or not you wish to receive further communications about special offers, product information or other marketing messages. We may provide this information to our business partners and suppliers. If you choose not to receive these communications, we will not use your personally identifiable information for this purpose.
Access to your preferences
Ingenuity will permit you to change whether or not you wish to be contacted about specials or new products. We reserve the right to protect our own or other’s confidential or personal information in connection with your review and correction.
Privacy and Links to Other Web Sites
This Web site contains links to other sites. We are not responsible for the content and the privacy practices of other Web sites and encourage you to examine each site’s privacy policy and disclaimers and make your own decisions regarding the accuracy, reliability and correctness of material and information found.
Changes to this Privacy Policy
Ingenuity may amend this Policy from time-to-time. We suggest you visit this Website periodically to determine whether or not any such changes have been made.
Questions?
If you have questions or comments or would like to contact us concerning our Privacy Statement, please contact us online at the following address:
admin@ibdtt.com
If you feel your inquiry or request has not been handled to your satisfaction, please contact us directly at 1-868-2808288.
E-mail:admin@ibdtt.com
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